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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michellefessenden

October 21, 2026

5  out of  5
rating by Michellefessenden
"I highly recommend Stacee Harer's State Farm office. I spoke with a lady named Maddie, she was extremely pleasant & very helpful to my situation from losing past documents i needed inreguards to my car. She kept me calm . She nicely walked me through the process of recovery what I was looking for. She stayed in contact with me about every step. She also assured me that we will get through this together & let me know that i can call anytime for any other questions. Thank you very much Maddie for your positive calm communication & support !!
I appreciate you all !"
We responded:
"Michelle, Thank you so much for your kind words and recommendation! We’re glad Maddie could help you recover the documents you needed and make the process feel manageable. She’ll be excited to know her calm communication and support made a difference. We know that we are so lucky to have Maddie as part of our team, which is YOUR team too! We appreciate you and are always here if you have any questions! "
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Holly Wandell

October 16, 2026

5  out of  5
rating by Holly Wandell
"Spoke with Maddie who offered excellent customer service. Knowledgeable, professional, courteous. Nothing better than being treated as a valued customer."
We responded:
"Gosh, Holly, you're making us feel all giddy with this wonderful compliment! Maddie prides herself on providing the best service, and I can attest to how much she truly cares for each and every one of our customers. Thank you for this compliment - I'm excited to share it with her! She's so deserving. - Stacee"
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Tayce Renzo

October 10, 2026

5  out of  5
rating by Tayce Renzo
"Stacee and her team are always a pleasure to work with. They're timely woth responses and professional!"
We responded:
"This is a great compliment from someone we know to also pride themselves on fantastic service! Thanks so much for your kind words, Tayce. We love protecting your family!"
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Adrienne Russell

October 1, 2026

5  out of  5
rating by Adrienne Russell
"I had a phone conversation with Skylar about our life insurance policies. I was very pleased. She had everything right there and worked around my crazy schedule!"
We responded:
"Thank you so much for the five stars, Adrienne! You have big things going on, and we’re glad Skylar made reviewing your life insurance policies easy—and could work around your busy schedule. She’s always ready to bring the answers (and a little calm) right when you need them! 💙"
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Carolyn

September 25, 2026

5  out of  5
rating by Carolyn
"Stacee your very professional easy to understand no pushing or trying to get us to commit before we are ready. We really appreciate that about you. We enjoy you being patient with us. Ron& Carolyn"
We responded:
"Thank you so much, Ron and Carolyn, for your thoughtful review. It means a lot to know you felt comfortable, informed, and never pressured. I’m grateful for the opportunity to work with you and truly appreciate your kind words about my patience. I’m here to help, and I'm happy to share my professional opinions, but all decisions are on your terms! —Stacee"
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Laurie Kasper

September 24, 2026

5  out of  5
rating by Laurie Kasper
"She was very friendly and helpful."
We responded:
"We truly appreciate you taking the time to share your experience, Laurie! You know your family means a lot to us, and we know how hectic life can get - with you being the captain of the ship, taking the time to share your thoughts means the world. 💙"
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Les Wilber

September 24, 2026

5  out of  5
rating by Les Wilber
"I receive very good care from everybody at my local Troy State Farm Office. Every time I call or have a question the representatives are right on it. If they don’t have an answer or have to wait for an answer, they fill me in. I just don’t sit and wait for somebody to get back in touch with me. I believe the Office goes above and beyond my care and I would believe they do the same for everybody. I really feel that local customer offices are greatly appreciated over the normal call centers and I hope you always keep going what you have going. Customer care goes a long way. Thank you, for all your services!"
We responded:
"Leslie, you're making us blush here! Thank you so much for this amazing 5-star review! THIS is what we strive for!

It means a lot that our team is responsive, communicate clearly, and never leave you wondering—whether we have an answer right away or follow up with an update, you shouldn't be left hanging. We’re committed to going above and beyond for you and other customers, and your feedback means the world to our team.

Thank you again for trusting us and for appreciating the difference a local office makes. ❤️ We look forward to continuing to serve you!"
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Nancy Myers

August 14, 2026

5  out of  5
rating by Nancy Myers
"Stacee and Maddie have gone beyond regular customer service while helping us with claims for automotive accident.
Maddie was awesome with helping me with online filing of claims. She went out of her way to make me feel taken care of when I was out of my depth with handling computer claims..I would recommend State Farm Insurance..we have been with them for over 50 years and have no complaints"
We responded:
"Thank you so much for your wonderful review, Nancy, and for trusting State Farm for over 50 years! We truly appreciate your loyalty and kind words about our team! We’re so glad Maddie was able to make the online claims process easier and help you feel supported every step of the way. Providing caring, personalized service—especially when you need it most—is incredibly important to our team. We look forward to many more years taking care of your family!"
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Kayla Butler

July 31, 2026

5  out of  5
rating by Kayla Butler
"Maddie was helpful in getting my auto quote!"
We responded:
"Thank you so much for the wonderful 5-star review, Kayla! We’re thrilled to hear that Maddie was helpful in getting your auto quote—she truly cares about making the process simple and stress-free. We appreciate you choosing us!"
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Ronald Krise

July 17, 2026

5  out of  5
rating by Ronald Krise
"I am very happy with the personal and friendly service of the employees at Stacey Harer State Farm insurance! I will be inquiring about more services soon."
We responded:
"Ron, you make us blush with this wonderful 5-star review! 😊 We’re really happy to hear you enjoyed the personal and friendly service from our team here at Stacee Harer State Farm Insurance. 🙌
We can’t wait to hear from you again—please don’t hesitate to reach out when you’re ready to discuss more services! ⭐️ 570-297-3207. "
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Lylah Smith

July 15, 2026

5  out of  5
rating by Lylah Smith
"Tailynn was super helpful and awesome to work with! I will be recommending her!"
We responded:
"Yayyy! 🎉⭐ Thanks so much for the awesome 5-star review! Tailynn is thrilled you had a great experience—she’ll love hearing this. We really appreciate you recommending her! 🙌😊"
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Sue Mcclelland

July 15, 2026

5  out of  5
rating by Sue Mcclelland
"Thank you for the great communication"
We responded:
"Thank you for the great review, Sue! We’re happy to hear our communication made a difference—your support means a lot to us."
Profile photo of Kristin Cohick

Kristin Cohick

July 14, 2026

5  out of  5
rating by Kristin Cohick
"Tailyn is a great sale rep highly recommend her!"
We responded:
"Thank you so much for the fantastic 5-star review! 🎉 We’re thrilled to hear that Tailynn is so valuable to you - She is us too! 😊✨ Your recommendation means a lot, and we can’t wait to help you again soon! 🚀⭐️"
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Natalie Perry

July 14, 2026

5  out of  5
rating by Natalie Perry
"Tailynn is so helpfully and knowledgeable!"
We responded:
"We think Tailynn is the bees knees too! 🐝 She will be thrilled to hear that her hard work made a difference. Appreciate you sharing this, Natalie! "
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Denise DeLosa-Howland

June 19, 2026

5  out of  5
rating by Denise DeLosa-Howland
"Everyone in the office is absolutely amazing! Always super helpful!"
We responded:
"Thanks for your wonderful review of our team, Denise! We are always here for your family's downs AND ups! We appreciate your trust in letting us take care of yours. "
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Payton Johnson

June 12, 2026

5  out of  5
rating by Payton Johnson
"Great customer service, was able to get us a cheaper rate!"
We responded:
"Every little bit seems to help right now, so we're glad we could help you save! We pride ourselves on valued service too, so appreciate your 5 stars and will strive to continue earning that ranking. Make it a great day, Payton!"
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Kimberly West

June 4, 2026

5  out of  5
rating by Kimberly West
"Highly recommend State Farm in Troy, PA. Stacee and her crew are absolutely wonderful to work with."
We responded:
"From our entire team, Kim, thank you so very much for your 5-star review! Your recommendation means a lot to us - don't ever hesitate to reach out when you need. We are lucky to serve you!"
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Brianna Bottiglieri

May 28, 2026

5  out of  5
rating by Brianna Bottiglieri
"Zoe was very knowledgeable and super helpful! I was able to get a cheaper rate with State Farm and highly recommend them!"
We responded:
"We're delighted to hear about your experience, Brianna! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! Sincerely, Stacee"
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Matt Poust

May 28, 2026

5  out of  5
rating by Matt Poust
"Best experience ever! Tailynn was absolutely wonderful to work with! 10/10 recommend!"
We responded:
"Aww thank you so much! 🌟🎉 We’re thrilled you had the best experience ever!
Tailynn is truly amazing—so glad she made your visit wonderful 😊✨

10/10 recommendation received! ✅🔥
Thanks for the love and for the 5-star review! 🙌💖"
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Angelo Arnone

May 21, 2026

5  out of  5
rating by Angelo Arnone
"Absolutely terrific service. Quick response to every single question. Highly recommend Stacee Harer!!!"
We responded:
"We truly appreciate your recommendation—thanks for choosing us, Angelo! 🙌💖 "
Profile photo of Charles

Charles

May 14, 2026

5  out of  5
rating by Charles
"Stacee and her team fantastic to work with. Maddie does a great job at following up and keeping on top of the corporate people through the entire process of my deer hit. State Farm has consistently raised my rates over the years and I’m not a big fan of insurance companies with their government issued thievery license against good hardworking people but let’s face it, when you need it you need it and Stacee and her team bring a breath of fresh air to the entire process and actually live by the good neighbor slogan. I moved away from Troy many years ago but still keep my policies through this office because the people there are so good at what they do. I also price check them every year and have not found a cheaper price. Thanks ladies!! You guys rock."
We responded:
"Charles, I appreciate your honest review. I know that insurance is not the most exciting bill to pay, but it should do what it's supposed to when you need it, and I'm glad Maddie came through for you! Our entire team will keep working hard to live up to the Good Neighbor slogan every day. We appreciate your trust and your loyalty, and look forward to many more years of serving you! "
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Shirley Alberts

May 11, 2026

5  out of  5
rating by Shirley Alberts
"Very friendly staff. Very helpful with filing my claim."
We responded:
"Thank you for your kind words. We’re truly sorry you had to go through a claim process at all, but we’re glad our team could provide friendly and helpful support during a difficult time. Please don’t hesitate to reach out if you need anything else—we’re here for you, Shirley!"
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Zoe Johnson

May 8, 2026

5  out of  5
rating by Zoe Johnson
"Tailynn has been nothing but a great resource for me throughout the way. She helped me set up my policy with better coverages and a cheaper premium than the other insurance companies!"
We responded:
"You are both such an asset to our team, Zoe! Learning from Tailynn ensures that you develop the skills necessary to offer personalized policy support with your customers too! Whether it's help with your home, auto, life, health or banking, our team prides ourselves on finding the right solutions for each family's situation and budget. Thanks to both of you for being stellar team members!🌟🌟🌟🌟🌟"
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Todd Boyles

May 8, 2026

5  out of  5
rating by Todd Boyles
"Maddie is always on point when it comes to details at State Farm. Whether it's a policy update, scheduling a meeting, or a phone call describing documents that will be received in the mail, she always puts her customers first. Thank you."
We responded:
"You nailed it, Todd! 🔨 Maddie DOES consistently provide detailed, attentive support that you deserve at Stacee Harer State Farm! All of our customers are lucky to have her - and we are blessed to have your loyalty! Thank you for your kind words. 😊"
Profile photo of Nick York

Nick York

May 8, 2026

5  out of  5
rating by Nick York
"Zoe helped me break down my policy to understand everything better. Definitely recommend I have been with them since I got my license and my first car"
We responded:
"Nick, I'm so glad Zoe was able to help you break down your policy and understand everything more clearly. She's really committed to ensuring our customers are educated on their auto and home insurance policy options! I also truly appreciate your loyalty—since you got your license and your first car! Count on us for that continued personalized service! 😊"